| Vice President of Development, The University of Findlay |
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“This is the University of Findlay's third alumni directory using Harris Connect, and to say we are thrilled with every aspect of the directory process is not saying enough. The directory is a big undertaking for a relatively small school, and it's one of our most important contacts with alumni.” “Harris Connect understands that our reputation is on the line when we ask a third party to contact and interact with alumni, and Harris Connect honors our commitment to alumni with every call they make. We've received tremendous amounts of praise from alumni regarding the courtesy and professionalism of the callers. Furthermore, we have not received one negative comment about the quality or accuracy of the data contained in the directory.” “The customer service that Harris Connect delivers is exquisitely good. Any questions we had regarding the project were responded to within the hour. The staff handles all our interactions with the mindset that they want to please us and meet all our requests. I've been completely impressed.” David P. Ferguson, Vice President of Development, The University of Findlay |